Probable Solutions of Errors


Ques. 1. What is admission process at Guru Nanak Dev University, Amritsar?
Ans. A candidate interested in getting admission at GNDU, has to undergo following steps:

  • Signup and get Student ID
  • Register a course and pay registration fee
  • After successful payment of fee, fill academic details & lock admission form.

We suggest you to get in touch with website about counselling schedule. For further details, kindly visit :

(Signup related issues)

Que. 2.  I have forgotten my Signup ID password, please help?
Ans. Kindly click at “Forgot Password” option available in:

Que. 3. I am not able to upload Photo during signup process, please help?
Ans. During Signup process a candidate is required to upload his photo.

Que. 4. I want to change Photo/Signature uploaded during signup.
Ans. If you have not generated Student ID then send the email from your registered email at :
If you have Generated Student id then send the email at

Que. 5. By mistake, I have filled some  wrong information/ personal details etc. during signup process, how can i edit it?
Ans. If you have not generated Student ID then send the email from registered email to :
If you have Generated Student id then send the email at:

(Student ID Related Issues)

Ques. 6. What is use of Student ID and how do I generate it?
Ans. Student ID is a unique ID given to every candidate interested in getting admission at GNDU. After admission process, all student related activities (Student Life Cycle) will be managed using Student ID.
You can generate your Student ID after signing in and by clicking at “Generate Student ID” button.

Que. 7. While generating student id, when I fill my details, data of another candidate shown on my screen.
Ans. Kindly send your email id and screen snapshot at :

 Que. 8. What is NAD ID?
Ans. National Academic Depository (NAD) is an important initiative of Govt. of India and MHRD to facilitate issuance, storage and access of academic awards in an online depository system on the pattern of Securities Depository. It is optional to generate NAD ID.

(Registration Fee Related Issues)

Que. 9. How much is registration fee?
Ans. For courses like B.Tech based on JEE Main, and B.Arch based on NATA registeration fee is Rs. 2000 for all candidates. For other courses, registration fee for candidate belonging to SC/ST category is Rs. 600 and for all other courses it is Rs. 1200.

Que. 10. What is registration fee, If I get registered for more than one course?
Ans. Except some departments like MYAS GNDU Department of Sports Sciences and Medicine, a candidate need to pay separate registration fee for each course registered. In MYAS department, registration fee for 2 courses is 1400 (700 for SC/ST), and for more than 2 courses it is 1500 (750 for SC/ST)

Que. 11.  I have paid registration fee online, amount has been deducted from my account, but when I sign-in, it is still showing “Fee Pending”. What do I do?
Ans. Kindly send us an email, mentioning reference no/ Deposit id, at or  call us at Online Admission Cell (Centre for I.T Solutions) : +91-183-2258802-09, 2450601-14, Extn. : 3181, 3182, 3183, 3184. Please mention your Student ID or Email ID in your email.

Que. 12.  I have deposited registration fee in bank, but when I sign-in, it is still showing “Fee Pending”. What do I do?
Ans. Kindly, send us scanned copy of payment receipt at: email We will do the needful and will reply you via email.

Que. 13.  I want to cancel my registration, kindly refund my application.       
Ans. Sorry, as mentioned in the prospectus, and as display on our website also, application fee is non-refundable.

(Course Registration Related Issues)

Que. 14. I wish to register for multiple courses, do I need to create different Signup ID for each department/course?
Ans. No, you need to create Signup ID only once, with one Signup ID you may register for any number of courses.

Que. 15. Can I register and fill admission form through mobile phone?
Ans. Yes. Our website runs on PC/Laptop/Mobile phone equally well.

Que. 16. What is the last date to register /fill admission form?
Ans. Last dates to register / fill up admission form may vary from course to course (for example, UG and PG courses). Last dates are displayed when you choose a course in “Course Registration” step.

Que. 17. By mistake, I have selected wrong course, how can I edit it?
Ans. Send the request from registered email at

Que. 18.  I have selected wrong category while course registration.
Ans. Change of category is NOT allowed (as metioned in prospectus at page no 21)

Que. 19. I want to know fee for first semester of a particular course.
Ans.  Semester wise fee details of all courses are mentioned in our prospectus, available at our web site. Kindly download/view the prospectus available at.:

(Academic Details Related Issues)

Que. 20. I am trying to fill academic details, but it is giving some error.
Ans.  Kindly email us your details and the problem you are facing, our help desk team will try to solve the issue as soon as possible.

Que. 21. By mistake I have filled some wrong information in academic details and want to edit it, how can I do it?
Ans. Kindly email us your details we will unlock your form and you will be able to edit/lock it again. Send us email for your registered email ID only.

(Application form Related Issues)

Que. 22. There is some problem in my application form, kindly unlock it so that I can edit and lock it again?
Ans. Kindly email us your details like Application id and name of course, we will unlock your form, will reply you via email,  and you will be able to edit/lock it again. Send us email for your registered email ID only.

Que. 23. My graducation result is still pending, what should i fill against my graduation marks ?
Ans. You should fill Marks Obtained as 0 and Total Marks as 0, complete and lock your form. We will give you an option to edit your marks, later.

(Any Other Issue)

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